Help centre
We are here to help, gently.
Most questions are answered in the topics below. If yours is not, send us a note and someone on our care team will reply within one business day.
Browse by topic
Find what you need.
Getting started
Set up your account, add your first loved one, and see how Wren introduces itself before a single check-in begins.
Setting up consent
Understand how the consent flow works, what your loved one receives, and how to resend or change an invitation.
Changing how often Wren checks in
Adjust the check-in cadence for each person, from a daily hello to a gentle weekly touch. You control the rhythm.
Reading a Wren note
Learn what a gentle read contains, how Wren words its observations, and how to use what it tells you.
Get in touch
Send us a note.
Not finding what you need? Fill in the form and someone from our care team will reply within one business day.
For anything else, email care@joinwrencare.com or reach us on our contact page.